Speedy Deliveries
We hold a large amount of stock in the UK so that we can get products out to you within the following timelines:
- UK mainland: 1 – 3 working days
- Isle of Wight: 2 – 4 days
- Northern Ireland, Scottish Highlands, Off-Shore Islands: 5 – 7 days
To ensure you get the best possible value, the cost of your delivery is worked out at the checkout and will depend on the weight of the items that you have purchased.
Delivery timelines are subject to availability.
We’ll always try our best to meet the delivery timescales we give you. If we can’t deliver your order within the stated timescale, we’ll let you know and give you the opportunity to either wait for the products or cancel your order. If you choose to cancel, we’ll refund you for the cancelled items but not for the cost of delivery, if the items have already been dispatched. We don’t offer any compensation for any failure to deliver your order within the stated timescales.
We do not offer compensation for late deliveries. We strongly recommend that you do not book tradespeople until your order has been delivered and checked by you. We do not offer compensation for any third-party costs or charges which you incur due to late-delivery or non-delivery.
We’ll always try to make one single delivery where possible, to minimise inconvenience. However, this may not always be possible. Where your order contains a mix of products with different delivery lead times, the longest lead time will always apply to the entire order.
All deliveries must be received and signed for by a person aged 18 or over. If no one is available to take the delivery, the delivery will be rescheduled for the following working day. We may need to make an additional handling charge for this. If no one is available to receive the redelivery, we may cancel your order and refund your payment, minus any delivery and handling charges.
Collect in Leeds
For all items that are held in the UK, you’re very welcome to collect your order from our warehouse in Leeds. Once you have placed your order we’ll contact you to let you know when it’s ready for collection.